When you browse at KobosCoffee.com, you do so anonymously. We do not collect your name, email address or any other personal information unless you provide it to us. We do log your IP address (the Internet address of your computer) to give us an idea of which parts of our website you visit and how long you spend there. Your browser also automatically supplies us with the type of computer and operating system you are using. We do not follow your browsing path outside of KobosCoffee.com.
Information We Collect
When you purchase from KobosCoffee.com, we collect your name, billing and shipping addresses, phone number, e-mail address, and credit card information. You provide this information in the checkout area so we can process your order. If you register for “My Account”, you must also choose your Username and Password and provide those to us. Once you’ve registered, you will have an account at KobosCoffee.com. (Please note: For your comfort, we do NOT store your credit card number in your account. You will have to enter the number each time you order.)
How We Use Information
We use IP addresses to administer the site, track users’ movement within the site, and gather broad demographic information. In order to improve our customer service, KobosCoffee.com may compile aggregate data from all of our customers to help us learn which pages are popular and how many total users visit our site. IP addresses are not linked to personally identifiable information and KobosCoffee.com does not use your personally identifiable information with information about pages visited, purchases made, or any other data.
Like many other websites, KobosCoffee.com uses a standard technology called a “cookie” to collect information about how you use the site. A cookie is a small file stored on your computer by a Web site to give you a unique ID. The cookie actually contains no personal information, just a unique identifier for our system to recognize this browser. Cookies help make it easier for you to use our site, and they help us customize your experience so that we can provide you with the information you need – when and where you need it.
KobosCoffee.com will contact you with a follow-up e-mail if the merchandise you have selected is not currently in stock or if we need to confirm availability.
KobosCoffee.com may send you our newsletter which will provide you with information about sales, merchandise, events, and general coffee or tea related knowledge. You have the freedom to add or remove your name from the email list at any time. To remove your name, simply follow the “unsubscribe” instructions included in every e-mail.